Vyloo is built for safe, transparent online pharmacy and wellness shopping. Below is how we operate today; formal legal PDFs can be linked here as they are finalised for production.
We operate as a licensed pharmacy model and display regulatory identifiers on every order confirmation and invoice path. Current records for this web presence:
Product descriptions, uses, side effects, and FAQs on this site are compiled for general consumer education. They are reviewed for consistency and clarity before publication and updated when formulations or regulatory labels change.
This content does not replace a consultation with a qualified clinician. Always follow the advice of your doctor or pharmacist, especially for prescription medicines, pregnancy, paediatric use, and chronic conditions.
We process personal data needed to fulfil orders, prescriptions, and customer support (name, phone, address, prescription files where applicable). Data is handled in line with applicable Indian law; a full privacy notice will be published here before production launch and linked from checkout.
Use of this website and app is subject to terms that govern orders, payments, cancellations, and liability limits. Final terms will be published and accepted at checkout before production.
Returns for medicines follow applicable pharmacy regulations (typically limited to wrong or damaged supply). Perishable or cold-chain items may have additional restrictions. Full return windows will be listed on order confirmation.
Approved cancellations and failed deliveries are refunded to the original payment method within the timelines mandated by your bank or wallet provider.
For order, quality, or conduct concerns, write to support@vyloo.in with your order ID. Escalation paths and SLAs will be published for production.
Trademarks and packaging shown belong to their respective owners. Vyloo does not claim ownership of third-party marks.
Vyloo will never ask for your card PIN or full OTP over email or chat. Report suspicious messages referencing our brand to support@vyloo.in.
